Terms of Service

Agreement to Terms

By accessing or using AutoReview, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our service.

Description of Service

AutoReview is a review collection and management platform that helps businesses automate the process of gathering customer reviews. Our service includes:

• Automated review request email campaigns
• Smart follow-up sequences
• Multi-platform review routing
• Embeddable website widgets
• QR code generation for review collection
• Review moderation dashboard

Account Registration

To use certain features of our service, you must register for an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

Lifetime License

When you purchase AutoReview, you receive a lifetime license to use the software. This means:

• One-time payment with no recurring fees
• Access to all current features at the time of purchase
• Free updates and improvements
• Continued access as long as the service operates

The "lifetime" license refers to the lifetime of the product, not the lifetime of the purchaser. We reserve the right to discontinue the service with reasonable notice (minimum 12 months).

Acceptable Use

You agree not to use AutoReview to:

• Send spam or unsolicited communications
• Generate fake or fraudulent reviews
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm others
• Interfere with the operation of our service
• Attempt to gain unauthorized access to our systems

Customer Data

You retain ownership of all customer data you upload to AutoReview. You are responsible for ensuring you have the right to use and process this data, including any necessary consent from your customers for email communications.

You agree to comply with all applicable data protection laws, including GDPR and CAN-SPAM Act requirements.

Email Sending

AutoReview provides tools to send review request emails on your behalf. You are responsible for:

• Obtaining proper consent before adding contacts
• Providing accurate sender information
• Honoring unsubscribe requests
• Complying with anti-spam laws in your jurisdiction

Payment and Refunds

All payments are processed securely through our payment provider. We offer a 30-day money-back guarantee. If you're not satisfied with AutoReview, contact us within 30 days of purchase for a full refund.

Intellectual Property

AutoReview, including its original content, features, and functionality, is owned by us and protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Third-Party Services

Our service may integrate with third-party platforms (Google, Yelp, Facebook, etc.). We are not responsible for the availability, accuracy, or policies of these external services. Your use of third-party services is subject to their respective terms and conditions.

Disclaimer of Warranties

AutoReview is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

• The service will be uninterrupted or error-free
• Results obtained will be accurate or reliable
• The quality of the service will meet your expectations

Limitation of Liability

To the maximum extent permitted by law, AutoReview and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the service.

Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless AutoReview, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the service or violation of these terms.

Termination

We may terminate or suspend your access to the service immediately, without prior notice, for any breach of these Terms of Service. Upon termination, your right to use the service will cease immediately.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: support@getautoreview.com